I got our mortgage bill in the mail today. I saw that it was TWICE the normal amount and quickly realized I FORGOT TO PAY THE MORTGAGE last month. :eek:
In addition to now paying that lump sum all at once, I also had a $55 late fee. I sure didn't want to pay THAT too!
So I called to play the, "I'm a good customer and I've never been late before" card. But, of course, their stupid automated system was bein' a stinker and I was getting frustrated. I considered just hanging it up and paying the stupid fee. But, I'm cheap, so I kept trying because I figured my 5 minutes was worth the $55 if my plan worked.
It did!! The nice man who's English wasn't so great waived the fee!!! I got back the $55 I was going to lose for bein' an idiot!! WhooHOOO!
(and I'll ignore the fact that the still sick and therefore cranky, DaddyMan said, "How do you FORGET the mortgage??" Um...by letting the bill get mixed into the 'paid bills' pile on my messy desk of course!)